Pricing Plans
Competitive pricing
Listing your product pricing helps potential customers quickly determine if it fits their budget and needs.
Standard Work
Typical work including:
- Regular development
- Small features & UI updates
- Backend tasks
- Bug fixes & backend logic
- In-person work
Advanced Work
For complex or technical tasks:
- Authentication
- Migrations
- Security flows
- Gmail API integrations
- Encryption
- Compliance-aligned logic
Urgent / Priority Work
Includes:
- Same-day fixes
- After-hours work
- Weekend work
- Critical production issues
- In-person urgent work
Compliance / Sensitive Systems
For high-risk or regulated systems:
- NDIS-related logic
- Sensitive data handling
- Secure storage and workflows
Contact Us
Let's Connect
Senior & Concession Discount (GST Exclusive)
$49/hr (instead of $69) for Standard Work only.
Eligibility: Seniors Card, Concession Card, Health Care Card, etc.
Does not apply to:
- Advanced Work
- Urgent/Priority Work
- Compliance Work
- Senior & Concession discount cannot stack with other discounts
Notes
- GST (10%) added to invoices.
- MJM Subscriber Discount: 20% off all hourly rates except "$49/hr (instead of $69) for Standard Work".
- All tiers include 30GB base storage (global).
- Additional compliant storage available (see Section 8).
- Includes full Code Guarantee (see Section 2).
2. Urgent / Priority Work & Code Guarantee Policy
Code Guarantee
If an issue is caused by my own code or work, the fix is free, including after-hours.
Not covered under free fixes:
Issues caused by:
- Hosting providers
- Client-side changes
- Third-party API disruptions
- External libraries
- Misconfiguration outside my control
Urgent conditions still apply (same-day, after-hours, weekends).
3. Standard Work Guidelines
- Billed at $69/hr unless otherwise agreed.
- All work includes time estimates and progress updates.
- Extra features outside scope are billed according to the tier system.
4. Communication & Turnaround
- Updates provided regularly via email.
- Standard work: 1–5 business days depending on complexity.
- Urgent work is prioritised immediately after client approval.
5. My Journey Maker (MJM) App Discount
Active MJM users receive 20% off all hourly rates:
| Tier | Standard Price | MJM Price |
| Standard Work | $69/hr | $41.40/hr |
| Advanced Work | $89/hr | $53.40/hr |
| Urgent Work | $119/hr | $71.40/hr |
| Compliance Work | $139/hr | $83.40/hr |
Conditions:
- Client must actively use MJM for plan management or data input.
- Billing remains hourly and transparent.
6. Billing & Payment
- Payment due upon completion or at agreed milestones.
- Time logs provided for transparency.
- 30-day free support window for issues caused by my own code.
Exclusions (charged normally):
- Hardware or network issues
- Third-party service problems
- Client or external modifications
Invoices must be paid within agreed terms.
7. Cancellation & Rescheduling
- Minimum notice: 48 hours
-
Late cancellations (less than 48 hours):
Billed based on:- Base rate of scheduled work, and
-
Min 0.5 hours, up to 50% of scheduled time
— whichever is greater.
No refunds for change of mind.
8. Payment Plans (Trusted Clients Only)
- Offered at discretion of Ethan Russell Digital.
- Processed via Stripe Payment Schedules or cash.
- Terms depend on client history.
- May be withdrawn prior to invoice issuance.
9. External Services & Usage Pricing
PDF Generation (via My Journey Maker)
- Free: 500 PDFs/month
- Extra: $10 per 100 PDFs
Email Delivery
Standard (via MJM):
- Free: 750 emails/month
- Extra: $2.50 per 250 emails
Google Workspace API:
- Same free allowance
- Extra emails charged at half price
Google Storage
-
Compliant storage (Sydney/Melbourne):
$10 per 100GB (client chooses region)
SMS Delivery
- Coming soon — pricing TBA
Questions?
Frequently asked questions
Here are some common questions about our company.
We build full-stack web and mobile applications using Node.js, React.js, Next.js, and TypeScript. Our solutions include custom SaaS products, responsive web apps, and secure backend systems tailored to your needs.
Absolutely. We design modular backend systems, integrate multiple platforms, ensure secure data storage, and handle compliance-sensitive workflows — including NDIS-aligned logic for budget and plan management